ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...

On May 30, the U.K.’s Office of Government Commerce replaced the current eight-book ITIL library – a set of rules for how to deliver IT services more efficiently by improving management processes ...

Typhoon Podul blew through Taiwan's south on Wednesday packing winds of up to 191 km per hour (118 mph) and leaving one person missing, as a large swathe of the island shut down and hundreds of ...

Barts and the London NHS Trust is reaping the rewards following the adoption of the Itil model for its IT infrastructure - the result of several years of work. Itil - or IT infrastructure library - is ...

Know the ITIL framework’s essential ideas, principles, and procedures. To be good at managing IT services, you should study the IT Infrastructure Library (ITIL) service lifecycle and its five phases: ...

ITIL 4 in 10 minutes You want an introduction to ITIL 4 or, perhaps, more information. But you don’t have the time to read the 122-page ITIL Foundation: ITIL 4 Edition book. No problem. This ebook, ...

CHARLOTTE, N.C. — David Farris, IT manager at the U.S. Department of Agriculture’s Animal Plant Health Inspection Service, has been working for five years to change some of the processes within his ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

If you’ve done your research into current IT certifications, you’ll see that Information Technology Infrastructure Library, or ITIL, is near the top of many lists. ITIL methods are designed to help ...