SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise ...

US software company Zendesk is opening a development center in Israel through the acquisition of a small artificial intelligence company called Unleash. The company was founded by Itay Itzhaki and ...

Deal adds enterprise generative AI-based enterprise search, permission-based RAG to employee service platform.

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Zendesk’s customer experience platform is ...

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It has come to light that the Zendesk software-as-a-service (SaaS) company for customer relationship management (CRM) was compromised in October, exposing client account data to a threat actor, ...

The SaaS company is being acquired for $10.2 billion. The software-as-a-service company was up by 29% as of 9:44 a.m. ET. Zendesk said in a press release Friday morning that it had entered into a ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Customer support ticketing platform Zendesk disclosed today a security breach dating back to November 2016. In a message posted on its website, the company said that a hacker accessed the personal ...

Zendesk has mostly confined itself to customer service scenarios, but it seems that’s not enough anymore. If you want to truly know the customer behind the interaction, you need a customer system of ...

The best CRM for customer service is Zendesk, according to our research, thanks to a bounty of features, lots of customization options, and top tier help and support for all users. However, that doesn ...

Zendesk announced today that it was walking away from the proposed $4.1 billion deal to buy Momentive, the owners of SurveyMonkey, after stockholders rejected the deal. The announcement comes just two ...