Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

New York State Attorney General Letitia James marked this week as "National Consumer Protection Week."Attorney General James ...

It is more important than ever that consumers and small businesses in New York know that my office is on their side and ...

BrightLocal report reveals consumer review trends: less focus on perfect ratings, new platform preferences, and more ...

All those floats, giant balloons and crowds of revelers in the streets? That was Mardi Gras. But it's also been Consumer ...

The Office of Attorney General Letitia James released its top 10 consumer complaint categories of 2024 on Tuesday, including price gouging on essential goods and services, housing issues, mortgage ...

New research has revealed that a revamp of a federal website for filing consumer complaints has led to a significant increase ...

Complaints in this category included such topics as online purchases, price gouging, retail sales, defective merchandise, poor customer service, pet stores, and animal breeders, according to a ...