Patrick Ahler, senior vice president of growth at Castle Resorts & Hotels, has worked on both the agency and operator sides ...

Revinate has became hospitality’s first data activation platform with the global launch of Revinate Pathways, Revinate Vault, ...

The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work ...

iVvy, a global venue and event management software platform, and Lightwave, a smart lighting, power, and heating technology company, have announced a partnership that connects event scheduling ...

One of the more interesting questions facing foodservice operators today is whether every food program actually requires a traditional kitchen. Hotels want to offer quality meals around the clock ...

When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...

ROH, a payments management platform developed specifically for the hospitality sector, has reportedly closed a $9.2 million funding round. The round was led by Highgate Technology Ventures—the venture ...

In the Spotlight, Viewpoints Comments Off on Why the In-Room TV Now Reflects a Hotel’s Entire Technology Stack The in-room TV reflects the broader system behind it. It surfaces the quality of the ...

IHG Hotels & Resorts showcased its interest in innovative guest engagement technologies at SXSW Sydney 2024 with the unveiling of its “Mind Lobby.” This experimental activation utilized eye-tracking ...

If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...

In today’s rapidly evolving hospitality landscape, personalization is no longer a luxury—it’s a necessity. As travelers seek unique and tailored experiences, hotels must leverage personalization to ...

Artificial intelligence has moved from experimentation to expectation in hospitality. Wyndham Hotels & Resorts’ newly released second-annual Owner Trends Report suggests the industry has reached an ...