As generative and agentic AI systems increasingly surface answers by drawing on internal knowledge assets, the question of ...

The world's number one KM event is back in London this Spring for KMWorld Europe 2027, brought to you by the team behind KMWorld, the world’s leading knowledge management conference, held annually in ...

KMWorld and its co-located events offer great opportunities to get acquainted with new colleagues and explore through both formal and casual conversations what others are doing in the KM space. Below ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

It may be hard to believe, but KMWorld has been spotlighting the 100 companies that matter in KM for over 20 years. In that time, a lot has changed. Companies have been bought, sold, and merged, and ...

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

These days it’s hard to avoid mentions of AI, which has entered our lives with astonishing rapidity and breadth. Its impact is inescapable. Millions of people worldwide are interacting with chatbots ...

Looking at trend-setting products of 2025, KMWorld sees the trend toward incorporating generative AI (GenAI) into products of interest to KMers continuing. The deluge of new advancements in the GenAI ...

Clari + Salesloft, a leader in revenue orchestration, is introducing Salesloft Conversation Intelligence, marking a new era for how revenue teams capture, act on, and learn from buyer signals.

Knowledge Management, (KM) is a concept and a term that arose approximately two decades ago, roughly in 1990. Quite simply one might say that it means organizing an organization's information and ...

When organizations consider investing in knowledge management, stakeholders often want to quantify the cost of not investing. What is the cost of knowledge loss and inaccessibility? These calculations ...