The investigation is over Shein's sale of childlike sex dolls and what the EU called the company's "addictive design".

Traditional hiring cycles are no longer fit for purpose in a commercial retail environment characterized by economic ...

Attracting artificial intelligence shopping agents boils down to following the “know your customer” maxim while turning it on ...

Lowe's has cut approximately 600 corporate and support roles, impacting less than 1 percent of its total workforce.

For customers, returns are often when customer experience and loyalty is really tested. A confusing process, long wait times, or inconsistent answers can undo months of brand trust in minutes.

The smartest retailers have stopped chasing intelligence in isolation; they’re focusing on decision-making at speed and at scale.

The future of retail AI isn’t about replacing humans. It’s about collaboration — systems that learn how people think, adapt ...

When communication systems are organized first, AI becomes easier to operationalize, stores remain stable, and future upgrades introduce fewer surprises.

Retailers don’t need to pretend that on-site ads make a network. Companies that want to build something durable must focus on ...

As consumers lean harder into value, sustainability, and discovery-driven shopping, the thrift industry is heading into 2026 ...

Until recently, the idea that a shopper could describe what they wanted in plain language, get curated options, and complete a purchase all inside a single artificial intelligence chat window felt ...

Estée Lauder is suing the retail giant Walmart, alleging it sold counterfeit beauty products on its online marketplace.