Retailers tend to judge loyalty success by penetration, which measures the share of transactions tied to a member account. It ...

Holiday marketing isn't a switch you flip after Halloween. It's a system you build. The businesses that treat it that way ...

If there’s one thing warehouses don’t lack, it’s data. In fact, e-commerce giants such as Amazon.com ingest upward of 50 million data points per week. Management can now access every statistic they ...

AI-powered shelf monitoring helps retailers identify stockouts, improve inventory accuracy, and boost in-store merchandising ...

The holidays ultimately put the trends already reshaping commerce, and the practices brands have spent the year building, to ...

Hardly any other moment in the customer journey is as emotionally charged — and at the same time as neglected — as the ...

Chinese online retailer Temu has agreed to settle data privacy claims raised by Texas and will ​restrict how it handles ...

AI in grocery retail store operations has an ROI and reputation problem, not a capability problem. AI earns trust one ...

Retailers operating transportation and distribution fleets are asked, more often than ever, to evaluate a crowded telematics ...

Items will move throughout the day, including between stock checks. Always-on RFID can help close that gap by automatically ...

Albertsons is seeking to collect approximately $8 billion in damages from Kroger stemming from the companies’ unsuccessful ...

Accenture's latest Holiday Shopping Survey of more than 4,000 U.S. consumers found shoppers expect to spend an average of ...