New federal rules ensure passengers are entitled to refunds, meals, and even hotel stays when flights are canceled or ...

Traveling to Hawaiʻi used to feel like the last escape from mainland rules, especially in the air. Free meals. Free luggage.

Can he get a refund? A: This is a complicated case because it involves three airlines and an award ticket, but the bottom line is this: Alaska Airlines should have given you a usable ticket. And ...

Booking a flight can be exciting, but what happens if you spot a mistake in your name after purchasing your Alaska Airlines ...

Hawaiian Airlines is days into implementing a new “no-show” policy that could potentially cause travelers to lose out on money.

The new policy applies to all non-refundable tickets purchased in the ... Please review your fare rules," Hawaiian Airlines ...

Hawaiian Airlines began implementing no-show policy on May 15, causing passengers to forfeit miles or money used to book ...

Hawaiian Airlines and Alaska Airlines will adopt a single policy addressing no-show passengers who booked non-refundable tickets. A no-show passenger is defined as someone who has a confirmed ...

The no-show policy states that it applies ... flight’s fare would also be forfeited, Alaska Airlines shared. Additionally, passengers who booked non-refundable fares won’t be able to recover ...