Angry residents have been asked to stop bombarding parish councillors with abusive phone calls over an “unsightly” new build in a planning row. Councillors in Old Hunstanton, Norfolk ...

She decided to keep her prior obligation, which resulted in an angry phone call with Murphy in which he ‘ripped' into her and ...

In January, the staff of Mercy Hospital in Coon Rapids, Minnesota, was flooded with tens of thousands of angry phone calls, all with the same concern. Calling in from as far away as Australia ...

Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...