The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Although Salesforce has encountered macroeconomic headwinds, the smart money is sniffing out a recovery play in CRM stock.

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that Cole, Scott, and Kissane ...

Here’s a sampling of the AI-powered solutions and agentic AI capabilities that the leading unified communications and ...

Microsoft Azure customers worldwide now gain access to VerbumCall (real-time Over-the-Phone Interpretation - OPI) to take advantage of the ...

The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

In a rare public statement, John Roberts said "impeachment is not an appropriate response to disagreement concerning a judicial decision." ...

Kore.ai's Agent Platform powers multi-agent systems and automates complex business processes with flexible AI autonomy.

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...