Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time. The ...

Artificial intelligence is being incorporated across a large number of industries in the world, and will now even be used in call centers. The world’s biggest call […] ...

The trio was inspired by a fellow student’s frustrating experience working in a call center. “Max and Shawn’s friend, Raul, who had to return to Nicaragua to support his family, faced accent ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...

In a new report from Bloomberg, Teleperformance shared that it invested $13 million in Sanas, an AI startup. Sanas has ...

Gupshup, a global conversational AI platform announced the launch of its AI Agent Library last week. AI Agent Library is a suite of 15 pre-built and customisable AI agents across sectors including ...

The roads are freshly paved and the schools are new — all paid for by tax revenue from the 200 or so oversized buildings in the county known as data centers. "It has completely changed our ...

The Marcos administration has allotted P700 million for the construction of child development centers, with the aim of addressing the limited access of the public to these facilities. At a press ...

HOUSTON, Texas (KTRK) -- Another Houston child care center says it has not received state payments in weeks and now they fear closure, forcing dozens of families to find alternative care.

Love those visitors centers and staff. They are integral to the cherished places they support.” –"Thank you, Saguaro National Park staff for all that you do to care for and teach about our ...

We list the best call recorder apps, to make it simple and easy to record calls on your phone as well as manage the recording. Call recording can be a useful and even essential for recording an ...