Real Madrid centre-back Raul Asencio has been called up to Spain’s senior squad for the first time despite an ongoing ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

After nearly a decade of planning, Roxbury was poised to become home to the second operating birth center in Massachusetts ...

Business owners and customers said they felt unsafe at a shopping centre and concerned about its future. Lloyd McPherson, who ...

What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...

The AI Cloud Contact Centers market is forecasted to reach USD 19.49 billion by 2034, growing at a CAGR of 18.2%. AI-driven ...

MORGAN HILL, Calif., March 13, 2025 /PRNewswire/ -- Aragon Research today released its second Aragon Research Globe™ for the ...

Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its ...

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...

Q4 2024 Earnings Call Transcript March 11, 2025 European Wax Center, Inc. beats earnings expectations. Reported EPS is $0.15, ...

Consolidating the centers could mean streamlined operations and lower costs, but questions remain about whether service could ...

Aging Services Inc. social centers are open for lunch and other activities. You must have a reservation to attend a center ...