Before artificial intelligence had its big breakout, chatbots were those weird messaging tools that would sit on websites, rarely solving your problems and likely causing you more stress by blocking ...

Anthropic released the underlying system prompts that control their Claude chatbot’s responses, showing how they are tuned to be engaging to humans with encouraging and judgment-free dialog that ...

Have you ever typed a question into a chat box on a bank's website or an app and got an instant reply, even at midnight? That was probably a chatbot replying, not a real person. And honestly, chatbots ...

Shedding light on how chatbots and voice clones can be used raises awareness for people who work with AI systems. It can also alert the public to the potentially manipulative applications and help ...

Back in January, Priscilla Abii kicked off her new year the same way a lot of people did: by mapping out her goals and resolutions for the year. Abii, 25, was just a few months into a new role as a ...

We’re starting to get a better sense of how chatbots are affecting us—but there’s still a lot we don’t know. OpenAI says over 400 million people use ChatGPT every week. But how does interacting with ...

Artificial intelligence did not dominate 2025 through spectacle. There were no mass-market unveilings or defining moments that pushed the technology into people’s lives overnight. Instead, AI’s ...

Clockwise, from top right: An employee at an Amazon Web Services lab in Austin, Texas; a woman uses a smartwatch; a student before commencement at the University of Southern California; a person uses ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...