Artificial intelligence (AI) has enabled Salesforce to cut 4,000 customer support roles this year, CEO Marc Benioff said on a ...

Artificial Intelligence has reportedly cut 4,000 jobs at one of San Francisco's largest private employers. In a recent ...

Discover 4 powerful ChatGPT prompts to streamline operations, boost marketing, and unlock growth strategies to scale your ...

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

ChatGPT launched only three years ago. Since then, leaders including Marc Benioff and Jensen Huang have been adamant that cheaper alternatives to labor won’t cause mass unemployment. But in reality, ...

TransUnion confirms a major data breach affecting 4.4 million U.S. consumers after hackers exploited third-party Salesforce ...

Zapier reports that enterprise automation connects processes in complex organizations, improving efficiency while addressing ...

Artificial intelligence already is replacing certain jobs at technology companies. Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the ...

Artificial intelligence (AI) has enabled Salesforce to cut 4,000 customer support roles this year, CEO Marc Benioff said on a recent podcast. With AI agents taking on more tasks, the San Francisco ...

Agent Payment Protocol, a new open source standard from Google and 60 other payment players, aims to make transactions made ...

In August 2024, DevRev raised $100.8 million in its Series A led by Khosla Ventures, Mayfield Fund, and Pandey’s own Param Hansa Values — propelling it into unicorn status at a $1.15 billion valuation ...

Customer Data Platforms (CDPs) are emerging as the critical tool for transforming raw data into personalized journeys, ...