Service management, also known as information technology service management, software allows companies to manage how it provides services to its customers. Services include order management, hardware ...

In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is ...

The AWS Built-In Competency validates Concierto's ability to automatically deploy and integrate with key foundational AWS services—including security, governance, and identity—right out of the box.

Kalyan Kondisetty's leadership is driving massive, scalable cloud/AI data migrations and governance, transforming enterprise ...

COSTA MESA, Calif., Nov. 18, 2025 /CNW/ -- Synoptek, a global IT and digital transformation services provider, today unveiled its distinct identity as a Managed Experience Provider (MxP (TM)) -- ...

Diopoint helps companies simplify IT operations through next-generation hyper-converged infrastructure solutions.

Jeffrey Osadebame Elimihe is a banker, technologist and a lecturer. He is the current Chief Information Officer at Zenith Bank, Sierra Leone.

Suddenly, conversations shift. Instead of debating utilization targets, leaders and teams are discussing margin health, ...