Renewable Energy World1h
Does customer service ‘ring a bell’? DTECH keynote emphasizes rapid change and growth in energy industry
Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in ...
wvgazettemail.com3hOpinion
Thomas Hemphill: AI and the quality of customer service (Opinion)
High-quality customer service is consistently highlighted as a critical factor in determining overall consumer satisfaction ...
Insurance Business America15h
Five ways to achieve a great insurance customer experience
There are five ways to achieve this: Omni-channel accessibility refers to customers’ ability to interact through multiple ...
The Fast Lane To Fewer Chargebacks: How Rapid Customer Service Reduces Disputes
The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...