NICE (Nasdaq: NICE) today announced that Certified Languages International, a full-service language company specializing in ...

Agentic AI Set to Transform Customer Service & Support Landscape, Reshaping Inbound Interactions and Forcing Service Teams to Embrace Automation STAMFORD, Conn. March 5, 2025 — By 2029, agentic AI ...

VXI Global Solutions has won Sales Outsourcing Provider of the Year in the 19th annual Stevie Awards for Sales & Customer Service.

Dubai-Based AI Company Redefines Customer Engagement and Lead Qualification with Advanced Voice Replication TechnologyDubai, ...

While India's share in global tourism is rising, it continues to face challenges in inbound tourism, sustainability, and ...

Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...

Heathrow, the world's fifth-busiest airport, was forced to close after a huge fire engulfed a substation near the airport on ...

VoxMe / VoxMe VoxMe™, a labor of love and expertise, promises to redefine the day-to-day phone call experience for businesses, customers, and individuals seeking ways to optimize their time. Powered ...

Phones aren't to blame for retailers' CX woes. Rather, it's a lack of telephony between the phone system and CRM, which, when ...

The collaboration will equip distributors’ networks with Prokeep’s communication solutions, enabling faster response times, ...

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications, today kicked off its showcase at Enterprise Connect 2025 in Orlando, highlighting AI momentum and ...

BEN develops AI-driven engagement solutions for the life sciences, automotive, and retail industries, featuring AI-powered avatars for outbound campaigns, inbound customer service, and real-time ...