Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in ...

High-quality customer service is consistently highlighted as a critical factor in determining overall consumer satisfaction ...

There are five ways to achieve this: Omni-channel accessibility refers to customers’ ability to interact through multiple ...

With NICE, Certified Languages International will streamline operations, elevate global interpretation services, and deliver tailored, automated customer service across industries Hoboken, N.J.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Agentic AI Set to Transform Customer Service & Support Landscape, Reshaping Inbound Interactions and Forcing Service Teams to Embrace Automation STAMFORD, Conn. March 5, 2025 — By 2029, agentic AI ...

A few hours after the hack, customer withdrawals remained open ... wrote that the funds were likely headed for a mixer — a service that conceals the links between blockchain transactions ...

A new documentary makes the case that a change in Canada’s immigration policy more than 50 years ago has fuelled the country’s current boom in NBA players. “Inbound,” a short film on how ...

Bybit has named eXch as the sole bad actor. Source: Lazarusbounty/Bybit No-Know Your Customer (KYC) swap service eXch has drawn criticism for refusing to freeze funds tied to the Bybit hack.