The study found 86% of decision-makers across a wide range of industries agree the phone is the most important outbound ...

And thanks to the associated RCD (Rich Call Data) standard developed within the SIP Forum/ATIS IP-NNI Task Force (and which is part of the STIR/SHAKEN Call Authentication Framework), Branded Calls are ...

The study surveyed 719 decision-makers responsible for their company’s outbound call experience strategy, technology selection, and security. Its findings provide an update to the 2022 study and ...

The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...

David Bell, founder and CEO of CloneOps.ai, discusses the advantages of its new AI-driven voice agents and how streamlined ...

CANTON, Mass., March 20, 2025 (GLOBE NEWSWIRE) -- Destination XL Group, Inc. (NASDAQ: DXLG), the largest integrated commerce specialty retailer of Big + Tall men’s clothing and shoes, today reported ...

Many callers who report an emergency in Charleston County speak a different language, which can increase call volumes, making ...

Transaction Network Services (TNS), a market leader in call analytics and robocall mitigation ... their suite of inbound customer engagement tools with a comprehensive outbound voice communications ...

“For me, it represents our legacy, it represents the ability, even in the most difficult situations, to come together as a unit and make something work.” ...