To meet rising customer expectations, CRM systems need to play larger roles beyond just tracking sales or contacts, instead serving as intelligent, end-to-end, AI-driven engagement platforms.

Salesforce, Inc. ( NYSE: CRM) Goldman Sachs Communacopia + Technology Conference 2025 September 9, 2025 7:25 PM EDT Marc, this is -- we're going to make it memorable. This is our last fireside chat, I ...