“Organizations will need to rethink their approach to managing inbound service interactions ... Now as the company nears the end of its SAP rollout in the U.S., PepsiCo talks about the benefits of an ...

In response to growing demand for “smarter” warehouse management systems, software developers are racing to create systems ...

The post contains more than 140 new customer stories, which appear in italics at the beginning of each section of customer lists. The post will be updated regularly with new stories. One of the ...