Is AI the key to stopping nuisance calls? O2's 'suspected scam' alerts flag 50MILLION per month
The feature, which was automatically activated on all compatible phones on the O2 network, aims to warn customers of potentially fraudulent calls before they answer.
O2 urges mobile customers to 'stay safe' and arms them with 'information'
Since deploying AI-based scam detection software from voice intelligence specialist Hiya late last November, O2 has identified 150 million suspected scam and spam calls.
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