We recently published a list of 10 AI News and Ratings You Should Not Miss. In this article, we are going to take a look at ...

Both packages are designed with the customer in mind, offering omni-channel support that includes voice, SMS, email, social ...

These trends are converging to create both exciting opportunities and significant challenges for businesses navigating this ...

Chinese President Xi Jinping thanked visiting Thai Prime Minister Paetongtarn Shinawatra on Thursday for the “strong measures” her country has taken against scam centres targeting Chinese people.

Cenomi Centers 9M 2024 profit at SAR 866.1M; Q3 at SAR 334.7M 9 M 2024 Cenomi Centers profit falls 26% to SAR 532M in H1 2024; Q2 at SAR 353.7M 6 M 2024 Cenomi Centers reports SAR 180.5M net profit in ...

Majority of finance institutions unhappy with their contact centre technology, seeking AI solutions In the fast-paced environment of financial services, the effectiveness of contact centre technology ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

The ministry said the police would step up their efforts to crack down on the scam centres, deepen international law enforcement cooperation, and coordinate with countries involved to detain the ...

Around 500 students and their parents were left in distress after FIITJEE's Laxmi Nagar centre shut down without prior notice. Parents filed complaints across Delhi and Noida, fearing that their ...

The Cyber Crime Wing of Bengal Police conducted a major raid on fake call centres in New Town, uncovering a sophisticated operation that duped international citizens out of over Rs 10 crore.

The Bukit Aman Commercial Crime Investigation Department director said the 12 men and four women, aged between 23 and 42, were detained on Jan 13 at an office complex used as a scam call centre.