Atento, Atento Luxco 1 ("Atento" or the "Company"), one of the world's largest providers of customer relationship management ...

Enterprise digital transformation continues to redefine how organizations operate, with customer relationship management (CRM) and business process automation emerging as key enablers of sustainable ...

Salesforce delivered accelerating revenue growth, margin expansion, and exceeded EPS expectations. Click here to read why CRM ...

Traditional education treats marketing as a creative discipline or a collection of disconnected principles or tactics. It ...

Key Benefits of Open Source CRM Software for Your Business - Managing customer relationships in the cutthroat business world of today involves more than just keeping ...

Like Adobe, Salesforce, Inc. (NYSE:CRM) is also a software-as-a-service (SaaS) stock that Jim Cramer has started to ...

If you own Salesforce (CRM) or are just keeping an eye on it, this past week has certainly given you something to think about. The company just released a series of headline-making updates: quarterly ...

Salesforce’s Missionforce claims Army win, stoking fears Palantir’s premium pricing power may erode. Palantir’s Foundry ...

For decades, Fortune 500 companies had to hire market research firms to get meaningful insights into customer satisfaction.

Matt Leone has a vision for what DriveCentric will be — and it's not just a CRM. The company’s new CEO announced a shift in ...

For many executives, customer experience (CX) is often equated with customer service, the operational support involved with ...