Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

The championing of bot or software labor comes after years of layoffs across the tech industry, as much of the sector has ...

Salesforce CEO Marc Benioff states AI does up to 50% of the company's workload, reshaping the workforce and business model.

The software giant is among a number of companies slashing jobs and going all in on artificial intelligence. Salesforce CEO ...

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to ...

Salesforce acknowledged that its adoption of AI tools has enabled the company to scale back on recruitment. During an analyst ...

Speaking on The Circuit with Emily Chang, Benioff said Salesforce's new AI platform, Agent Force, aims to deploy a billion ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence technology to perform quite a bit of ...

A new report from Business Insider claims that Microsoft is considering formal metrics for evaluating how much employees use ...

Speaking in an interview on Bloomberg's The Circuit with Emily Chang, Benioff said "All of us have to get our head around ...

Salesforce CEO Marc Benioff has said that artificial intelligence accounts for 30-50% of the company’s workload. According to ...

Salesforce CEO Marc Benioff announced up to 50% of his company’s workload is now being handled by artificial intelligence.