Restrictive cybersecurity policies can backfire by making employees less likely to believe that digital threats are serious.

Avoiding candid conversations about succession and retirement can damage organizations, stall emerging leaders’ careers, and ...

Many companies are investing heavily in AI but seeing little measurable productivity improvement, because their tools optimize work within individual functions rather than across them. Research shows ...

When a company’s once-successful business model begins to erode, how can leaders transform it without sacrificing ...

Part of what makes a great team work is that people know and trust who has which skills or knowledge, and they know whom to ...

A new CEO’s first real test isn’t setting strategy but correctly diagnosing what the business needs. In this issue of the HBR ...

An effective board should challenge the forces shaping decision-making at your company—not reinforce them. Yet many boards are designed around the preferences of founders, CEOs, or investors. Even ...

AI can help employees work more efficiently, but relying on it instead of colleagues can weaken team relationships. When people stop turning to each other for input, they lose sight of their teammates ...

Generative AI makes it easier and cheaper than ever for companies to build their own software—but turning a promising ...

The Insider is a weekly, subscriber-only newsletter, where our managing editor curates HBR stories, research, and ideas that senior leaders shouldn’t miss. Harvard ...

Luxury brands know a great deal about the customers who shop in their boutiques. They have spent years improving their omnichannel operations and cultivating “very important clients” (VICs), the small ...

AI can make marketing faster and more efficient, but organizations often see costs and complexity rise before they see those gains. As companies move toward agentic marketing—where people and AI ...