When vetting a web developer, asking the right questions can help you understand how they approach your project. Their answers can reveal whether they understand your vision, how strong their ...

Maybe open office spaces have initiated the halcyon days of productivity, or perhaps they’re a harbinger of workplace productivity doom. It all depends on whom you ask. Open offices were meant to be ...

Money-back guarantees come with pros and cons, so it's important to evaluate both sides before implementing such a policy. While businesses are always on the lookout for ways to increase lead ...

Although marijuana is still a Schedule I substance and illegal under federal law, many states have legalized its use in recent years. A Pew Research Center analysis found that 54 percent of Americans ...

When creating a new retail venture, where should you put your time and effort? Should you set up an online store or stick to a traditional brick-and-mortar retail outlet? Despite all the hype about ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

Navigating an appropriate response when someone loses a loved one can be uncomfortable and confusing, especially for an employer. However, rather than shying away from the situation, offer grieving ...

Whether you’re new to the idea or have been considering it for months, switching to cloud-based point-of-sale (POS) software is one of the smartest moves an established business can make. The right ...

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

Trust is critical when marketing and selling intangibles. We can’t handle or touch everything we buy. Intangible products and services — like consulting services, Software-as-a-Service (SaaS) and ...

Consumers are always looking for a good deal, which is why it’s so important to price products properly. Many sales experts say that charm pricing, also known as psychological pricing, can have a ...

In today’s labor market, the employee experience plays a bigger role than ever. Pay still matters, but many workers also want autonomy, flexibility and a healthier work-life balance. That means ...