Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Glance, providers of a personal shopping platform backed by InMobi, has integrated its agentic commerce technology with PayPal, bringing real-time product data and native checkout directly to Glance ...

AskNicely, a customer experience platform provider, and JAVLN, the insurance broking software company behind JAVLN Officetech, have partnered to help insurance brokerages deliver a more consistent, ...

Median tenure for chief marketing officers has fallen 35 percent since 2010, according to a study by CMO Huddles, a peer community for marketing leaders, and Findem, providers of an artificial ...

Gladly today launched agentic commerce, joining its agentic service to give companies one conversational artificial intelligence engine that sells to and serves customers in one conversation, ...

Artificial intelligence spending by customer service leaders has surged despite near-stagnant overall budget growth for customer service and support functions, according to a survey by Gartner. The ...

NIQ, a consumer intelligence company, has expanded its relationship with Google through the integration of Meridian, Google's open-source marketing mix modeling framework, into NIQ Cadence, NIQ's ...

ZoomInfo has launched Agent Teams in GTM Studio, giving revenue teams artificial intelligence agents that run complete go-to-market plays. Agent Teams coordinates teams of agents across companies' ...

Knowledge for the modern enterprise is not as cut and dry as one might think. In fact, knowledge is often defined by systems, not by its use or users. Yet in this age of artificial intelligence, ...

Stravito, a customer intelligence platform provider, today launched its Model Context Protocol (MCP) Server to bring each company's market and consumer research into the everyday artificial ...

ZoomInfo has acquired DoubleO.ai, providers of an agentic orchestration platform to help teams create reliable, multi-agent automation. Financial terms of the deal were not disclosed. DoubleO.ai's ...