This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. Savvy leaders recognize that a positive ...

O’Brien might be right: attention to detail can be innate. But it is also something that people need to understand about themselves. If you don’t have it, try to up your game. For better or worse, I ...

In 2021, PwC launched its first study into the role of the chief data officer (CDO)—a position we defined based on seniority, role in the organization, and scope of work, rather than just job title.

Here’s how a transformation effort often happens—and derails—at many organizations. The CEO and executive team decide that they want to make a big change, whether it’s improving quality; implementing ...

What are the costs of lower costs? Plenty, if you follow the argument in Kathryn Judge’s new book Direct. In this engaging take about a nascent threat in today’s economy, Judge, a professor of law at ...

We demand that bankers take risks. Muzzling them so that they can make only the safest loans would lower their profits, push up the cost of borrowing for entrepreneurs and would-be homeowners, and ...

How do leaders make deals work? How do they ensure that the resources they invest—often at a premium to market value—produce worthwhile returns? We know from our body of research that one of the ...

This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. This interview was conducted in April ...

A version of this article appeared in the Summer 2021 issue of strategy+business. Kristian Ebbesen Fjelde and his team knew that the executive committee meeting scheduled in mid-2019 to discuss the ...

At one Fortune 500 insurance company, the IT team had noticed an uptick in quality issues, delays, and dissatisfaction among project sponsors. In response to these unsettling trends, the chief ...

These questions are fundamental to the business. Some may be existential. How do companies keep everyone safe as they shift to remote working overnight? How do leaders provide medical, emotional, and ...

It was Confucius who said that “life is really simple, but we insist on making it complicated.” I’m going to explain why achieving simplicity matters, and how organizing strategy around the number six ...