AI-driven analytics is transforming customer experience (CX) from a cost center into a strategic investment. While consumers ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil ...

Kore.ai's Agent Platform powers multi-agent systems and automates complex business processes with flexible AI autonomy.

This is about unifying CRM, lead management, and DMS (dealer management system) into one scalable platform, enhancing the ...

Virgin is a big user of Adobe tech in process areas of the business. The question now is how to tap into AI innovations in a ...

2025--Salesforce Announces Timing of its Fourth Quarter and Full Year Fiscal 2025 Results Conference Call SAN FRANCISCO & NEEDHAM, Mass., January 14, 2025--Salesforce (NYSE: CRM), the world’s #1 ...

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business ...

Good morning, and welcome to the Veradigm Update Conference Call. Our speakers there are Tom Langan, Veradigm's Interim Chief Executive Officer; and Lee Westerfield, our Interim Chief Financial ...

Nvidia struggles amid market selloffs and competition from Broadcom. Find out why NVDA stock is still a buy for long-term ...

Yamini Bhat, Co-founder & CEO of Vymo, shares how the company has grown from a sales productivity tool into an AI-driven ...