THE world’s biggest call centre operator has been accused of using AI to “whiten” Indian accents for Brit customers. Teleperformance is using real-time AI software on phone calls ...

Teleperformance's Deputy CEO said that sometimes the accent of an Indian agent is hard to understand and the technology can ...

Sometimes, there is a difficulty people in India talking and vice versa with clients from the US," he added. This significant ...

AI tool can 'neutralise the accent of the Indian speaker with zero latency,' according to deputy CEO of Teleperformance ...

A Hyderabad-based call centre engaged in defrauding US citizens was busted by the Telangana Cyber Security Bureau (TGCSB) ...

An FIR was registered after a complaint about the fake call centre was lodged on the National Cybercrime Reporting Portal on ...

Question is whether to see this AI-driven accent modification as a breakthrough in customer service or it raises ethical ...

On March 15, 2025, the FIA raided a fake call center in Islamabad. The call center was accused of conducting an international ...

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Possible link between Starlink internet and cyber fraud in Myanmar-Thailand border, as Indian citizens repatriated from scam ...

The Central Government has requested Starlink, Elon Musk's satellite venture, to establish a control centre in India. This ...

The Delhi Police have uncovered a fraudulent call centre scam in which the accused preyed on job seekers by posing as HR representatives of reputed banks and companies, an official said on Tuesday.