India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

Mayor Mike Duggan has proposed a 52% cut to the land bank's subsidy from the city. The land bank's CEO said it could impact ...

Reserve Bank of India Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian ...

Taking the consumers’ pulse and understanding their behaviors can help your company better achieve your goals.

The Heavy Industries Ministry has tasked ARAI to investigate discrepancies in Ola Electric's reported sales versus ...

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial ...

The FSCA’s Conduct Standard for Banks requires banks to treat their customers fairly and that includes communicating with ...

Calling for a paradigm shift in grievance redressal through the adoption of artificial intelligence (AI), Reserve Bank of ...

Nestlé USA cites consumer complaints, including "one potential choking incident" for recalling products sold nationwide.

The Life Insurance Consumer Advocacy Center (LICAC) has filed a lawsuit against the California Department of Insurance (CDI), ...

HK’s Consumer Council has received dozens of complaints over a printing error on British rock band Coldplay’s concert tickets ...