The Detroit Tigers will be without two outfielders to start the 2025 season, allowing Wenceel Pérez to become the center ...

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Don’t forget: Lent fish fry at St. Ambrose every Friday through Good Friday and at Brunswick United Methodist Church just twice this year, March 28 and April 4. You can find them both online and can ...

Commissioner Mike Halleck offered to make a phone call to the head of the Ohio Environmental Protection Agency regarding a ...

Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...

Founded in 2020 by Maxim Serebryakov, Shawn Zhang, and Andrés Soderi, Sanas develops software that transforms a speaker’s ...

MORGAN HILL, Calif., March 13, 2025 /PRNewswire/ -- Aragon Research today released its second Aragon Research Globe™ for the ...

To deliver consistent service, you need unified standards across all channels including voice, chats, and emails.

Credit unions are under increasing pressure to enhance digital services while maintaining strong member relationships. Greater Nevada Credit Union (GNCU) took a proactive approach to modernizing its ...

Proposals are due by March 21st for providers to be part of King County’s $1.25 billion crisis care center program as the location of the first of five planned new facilities will be in ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

The AI Cloud Contact Centers market is forecasted to reach USD 19.49 billion by 2034, growing at a CAGR of 18.2%. AI-driven ...