As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

About 2,000 jobs are to be axed at Sky as part of a shake-up of the media company’s call centres ... alongside cutting-edge digital technology to make our service seamless, reliable, and ...

Interior Department employees say they have been scrambling to keep the lights on and do their jobs as budget cuts driven by the Department of Government efficiency team start to bite.

While this latest attack on federal workers portends the destruction of previously won protections and hundreds of thousands ...

The data center industry has grown rapidly in recent years, and state governors have touted the jobs it would create ... said on the company earnings call in February. Data centers also require ...

In a multiagency collaboration, Workforce Solutions Capital Area launched the Austin Infrastructure Academy on March 26, a ...

Automating sales order processing isn’t just about efficiency—it’s about positioning your business for future success.

A VA spokesperson told Newsweek that the department will make accommodations so employees "have enough space to work" in "secure facilities." ...

Fully remote workers mostly work call center or customer service jobs. DeWine's order came after many private ... These four agencies make up most of the yearly savings on facility costs as ...

"We’ve been together for over 10 years and have two toddlers. However we are not married. We’ve been talking about marriage ...

The Republican president's administration filed emergency appeals as it faces more than 130 lawsuits over his executive ...