Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Tyler Robinson was charged with aggravated murder in the death of Charlie Kirk. Tyler Robinson, the 22-year-old man accused of killing conservative activist Charlie Kirk, made his first in-person ...

Tyler Robinson, the 22-year-old man accused of fatally shooting conservative political activist Charlie Kirk, appeared in a Utah court Thursday for the first time in-person since his arrest. Robinson ...

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. As colder weather sets in, these events are designed to help customers manage winter energy ...

AI-generated summary reviewed by our newsroom. Read our AI Policy. DMV unveils 2026–2030 strategic plan to improve customer service. Targets: 50% online transactions, 15‑minute average wait, 85% ...

The convenience store—konbini—is at the centre of daily life in Japan; it's not just a place you just leg it down the road to in an emergency when you've run out of milk. They have everything you ...

Students in Illinois are still missing more school than they were before the pandemic and, for elementary school students, the number of days absent is impacting their learning even more than it did ...

Tufts professors have increasingly decided to shift their assessments from take-home essays to in-class exams due to the rise of artificial intelligence and large language models. Vickie Sullivan, a ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding my work at Lifehacker as a preferred source. The fall shopping season is upon ...