In addition to the numbers we reported today, as noted on our last earnings call, there is a specific business strategy in play here. While today interchange only serves as a cost center for us ...

I talked about AI and data centers on our last earnings call, and we remain excited about ... 2025 is off to an excellent start, with strong inbound customer interest. I want to touch on one ...

The AI-powered platform enhancements are aimed at supporting employee requests, coaching and career guidance, and workforce ...

For the first time, the terminal hosted two maiden calls on the same day, welcoming the Seabourn Encore and Norwegian Sky.

These AI agents function continuously, processing incoming calls at any hour, which addresses the traditional limitations of human-staffed call centers bound by working ... receptionist system that ...

Mar. 19—The University of Alaska Anchorage has removed its chief diversity officer and the University of Alaska Fairbanks closed a diversity center as the university moves to respond to a ...

Call center firm Teleperformance SE is rolling out an artificial intelligence system that “softens English-speaking Indian workers’ accents in real time,” aiming to “make them more ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.