It offers sophisticated call routing, AI-powered automation, unified inbound and outbound communication management, and real-time insights for improved service quality. It has also integrated ...

To coincide with International Women’s Day (8 March), the “Equality, Diversity and Inclusion: women in media, creative and cultural sectors in Scotland” report has been published by the ...

WASHINGTON, D.C. (7News) — The Kennedy Center pushed back on speculation surrounding its recent show cancellations, releasing a statement late Thursday night listing reasons for each program ...

This was coming. Also the fake call centers duping western citizens for millions didn't help either. Big crash coming. With a workforce of around 90,000 employees in India and tens of thousands more ...

Victoria’s Secret is reframing its “diversity, equity and inclusion ... including winding down a Center for Racial Equity nonprofit it had founded in 2020 with a $100 million, 5-year ...

Lindberg uplifts diversity both in her lab through her team researchers and patient-specific methods. A University of Oregon scientist is bringing diversity, equity and inclusion to her research.

Future of Talent Acquisition Study from Findem and Recruiter.com also shows CRM moving up priority list as low-quality inbound skyrockets ... this year are increasing diversity and a shortage ...

It is not enough to only make an acknowledgement. We have a responsibility as occupants of these lands to hear the call to action made by Indigenous peoples, and to support their ongoing fight for ...

For example, when people call a company ... a contact center, will increase the automation. RingCentral says early customers of AIR have seen solid improvements. For example, a security company saw ...

We have a responsibility as occupants of these lands to hear the call to action made by Indigenous peoples, and to support their ongoing fight for sovereignty, equity, justice, healing, and the ...