The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

The Daily Record Roll Call is an easy way to check the latest votes by Wayne and Holmes counties' elected officials in Congress and Senate. Max Miller and Bernie Morano Return frequently to see ...

Republican Representative Tom Barrett is facing some criticism for scheduling his first-ever town hall over the phone instead of in person. Local Democrats say the decision is part of a broader ...

The annual Mark Twain Prize for American Humor ceremony “is continuing as scheduled,” a Kennedy Center representative told ITK in a statement this week. Last month, the performing arts ...