Feedback should be a two-way street that drives improvement, strengthens relationships, clarifies misunderstandings and ...
Air traffic controllers twice alerted the crew of a U.S. Army helicopter to the presence of an inbound American Airlines jet, ...
Air traffic controllers twice alerted the crew of a U.S. Army helicopter to the presence of an inbound American Airlines jet, ...
A successful journey is just as much about inbound communication—listening—as it is about outbound communication—speaking. But just like on physical journeys, sometimes communication breaks ...
WASHINGTON — Before American Airlines flight 5342 and a military Black Hawk helicopter collided Wednesday night killing 67 people, air traffic control was in contact with both of them.
I spent hours Wednesday night and Thursday morning listening to recordings of the communications traffic between the tower, pilots and first responders. I came away deeply impressed by the ...
An American Airlines plane carrying 60 passengers and four crew members collided with an Army Black Hawk helicopter outside ...