Radisson Hotel Group will introduce an AI-powered phone agent called Mandy to automate meeting and group booking processes ...

By Emma Lewis, bOnline Staying competitive through improving customer service and streamlining communications is a big ...

The FMCSA’s proposed broker transparency rule gets an extra comment period, and The Playbook arrives at FreightWaves.

Walter Myers, president of Suddath Moving & Storage, a Jacksonville-based Atlas affiliate with offices in Deerfield Beach, ...

Good morning, and welcome to the Host Hotels & Resorts Fourth Quarter 2024 Earnings Conference Call. Today's conference is being recorded. At this time, I would like to turn the call over to Jaime ...

On January 15, 2025, the European Commission ("EC") published a Recommendation ("EU Recommendation") urging European Union Member States to ...

Saudi Arabia will open its second U.S.-based investment office in Miami, using the city as a gateway not only to the U.S., but also to South America.

Four common kinds of telemarketing include outbound calls, inbound calls, lead generation, and sales calls. Due to the intrusive nature of telemarketing, including spam calls, many customers are ...

Insomniacs, a pioneer in AI-driven real estate marketing and technology, is once again setting the standard for industry ...

This means that if there’s a surge in inbound calls, agents normally involved in outbound calls will be diverted to handle the extra workload, and vice-versa. There are various settings and ...

A vast assortment of exhibitors, organizations, and groups set to join the far-off and close-to-home fun also include ...