Call centers and contact centers fall under this category as both include handling of either inbound calls, outbound calls or both. Call centers that include handling of calls along with live ...

Nextiva’s contact center solution centralizes communication ... video conference screen sharing, inbound and outbound call history and more. Manage phone calls, texts, meetings, contacts ...

Unfortunately, two of those ingredients—inbound and outbound marketing—are routinely set up as competitors even though they're actually complementary, like salt and pepper. So, how do they work ...