Frontline agents, meanwhile, benefit from a unified interface that consolidates ... that already encompasses the capabilities of inbound/outbound call center, omnichannel messaging (live chat ...

As well as providing a more user-friendly interface and bulk delivery options ... documents and automatically translate both inbound and outbound letters as well as providing a new and improved ...

Frontline agents, meanwhile, benefit from a unified interface that consolidates all critical functions ... contact center suite that already encompasses the capabilities of inbound/outbound call ...