Uber riders have long complained about unresponsive and ineffective customer service. How will firing human staff and ...

Former Google recruiter Farah Sharghi reveals the question that makes job candidates stand out to her the most.

A dayslong internet outage has left some AT&T customers in Portland without service, frustrated and waiting for answers about ...

You didn't hire the wrong person because you're a bad judge of character. You hired them because you gave yourself nothing to judge against.

The $150 million project to give people in rural parts of the Shenandoah Valley, including Augusta County, is still coming along in fits and starts, if that. Have you signed up for internet service ...

Frustrated by DTE Energy’s response to widespread outages caused by Friday’s storms, Candee Smith turned to social media to vent after losing power Friday night. “I had bought food and everything, not ...

“It blends a little bit of everything” are some of the words used to describe Winnebago’s latest product: the Elora/Resa. It’s Winnebago’s answer to countless cries that customers have been raising ...

Salesforce Inc. is launching a new prepackaged artificial intelligence agent for customer service, enabling organizations to build and deploy AI agents quickly. Today Salesforce announced Help Agent, ...

Dollar General shopping carts are seen outside a store in Mount Rainier, Maryland, U.S., June 1, 2021. REUTERS/Erin Scott Dollar General shopping carts are seen outside a store in Mount... Dollar ...

The State Department will begin offering a "premium" expedited service allowing foreign business and tourist visa applicants to come to the U.S. to secure interview appointments within 10 days at ...

Why do qualified prospects say they're interested and then vanish? It often comes down to five unanswered questions in the buyer's mind.

Sales is one of the most financially rewarding professions out there. According to the U.S. Bureau of Labor Statistics, the median annual wage for sales managers reached $138,060 in 2024, with the ...