The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Remember the Outlook Business Contact Manager? That was Microsoft's attempt at introducing customer relationship management via contact management to its small business customers who used Office. That ...

Microsoft has introduced 30 new CRM skills designed to help teams work with the Dynamics 365 CE through Copilot tools and ...

The hard part is that the release will force those same companies to radically shift their strategies in marketing and supporting the software. When Microsoft announced the many new aspects of its ...

Users say the long-awaited new version of Microsoft’s customer relationship management (CRM) software fixes a host of problems. Microsoft CRM 3.0 finally hit the streets in December 2005, and users ...

Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...

Gartner Inc. today released details from a report on the customer relationship management software market, showing Microsoft Dynamics CRM in fourth place. Salesforce.com, SAP and Oracle all led ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Microsoft is giving small to midsize businesses (SMBs) a new sales and marketing tool with the release of Outlook Customer Manager, a customer relationship management (CRM) application within the ...

The tool, called Outlook 2003 with Business Contact Manager and developed under the code name Iris, will enter testing next month as part of a second test release of the software giant’s Office 2003 ...

Customer Relationship Management (CRM) 1.2, the first scheduled release to Microsoft’s flagship CRM offering since it was launched in January 2003. Microsoft CRM 1.2 builds on the existing business ...