Howard County officials are holding an open house Wednesday night for federal government employees in jeopardy of losing their jobs.

The District launched their new “Warmline” Tuesday. The call center at 211 helps residents access the city’s social services more easily.

Howard County Executive Calvin Ball announced Friday the expansion of assistance programs to help federal workers living in ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

ElevenLabs, a startup that uses artificial intelligence to generate and clone voices, has r aised $180 million in a round that values it at $3.3 billion, triple from what it was a year ago. Users have ...

For direct human assistance from Expedia, connect with an Expedia customer service representative at 1-888-540-1069. Their ...

Everyone knows to call 911 if there's an emergency, but what if you need urgent help with something else? Here's who to call and nonemergency numbers.

A Bozeman-based mental health resource center is expanding its services into a larger space this week, marking the first ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP). An EAP provides free short-term ...

The call for an investigation comes after a Los ... In a statement Wednesday, Los Angeles County’s Coordinated Joint Information Center noted that while it “cannot immediately comment on ...