PRESTONSBURG, Ky. (WYMT) - Mountain Comprehensive Care Center (MCCC) is providing immediate mental health support following the recent flooding in the mountains. Officials said if you or a loved are ...

Trump said he took over the Kennedy Center because he did not approve of the performers they had appearing there. Don’t you ...

About 51% of 211 calls last year were related to housing issues, highlighting a chronic issue, officials said.

Howard County officials are holding an open house Wednesday night for federal government employees in jeopardy of losing their jobs.

The District launched their new “Warmline” Tuesday. The call center at 211 helps residents access the city’s social services more easily.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Mahalo to Ernie Lau !—E.M.K., Kapahulu-----Write to Kokua Line at Honolulu Star-Advertiser, 500 Ala Moana Blvd., Suite 2-200, Honolulu, HI 96813 ; call 808-529-4773 ; or email.----- ...

The call center’s inability to meet these standards meant callers did not consistently receive timely assistance and access to appointments for needed care.” RELATED STORIES: Veterans say the phones ...

By presenting them with a series of prompts ranging from creative storytelling to coding challenges, I aimed to identify the unique strengths of each chatbot and ultimately determine which one ...

Sanju Samson channelised his inner Mahendra Singh Dhoni as he called for the Decision Review System (DRS) during the third T20I of the five-match series at the Niranjan Shah Stadium in Rajkot on ...