Southwest Airlines flyers warned of final day before decades-old policy change - Southwest had built campaigns around its ...

United Airlines passengers will soon have a new time limit when it comes to checking in. It comes as Southwest changes its ...

Southwest airlines provides service to and from both Detroit Metropolitan Airport in Wayne County and Gerald R. Ford International Airport near Grand Rapids. Southwest is also offering new ...

Editor's Note: Southwest Airlines announced on March 11 ... the airline is expected to tell shareholders. Another change passengers will feel: Service will be reduced at some underperforming ...

this change will come as an unwelcome surprise. For the money, of course. Southwest loses tons of potential revenue every year by allowing passengers to check two bags for free—a service that ...

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...

However, Southwest remains one of the few airlines that allow passengers to change and cancel their flights ... "It's a dedication to service and hospitality and to the golden rule for each ...

While the Southwest employees who have served as skycaps will be leaving, the airline will be using an outside contractor to ...

It is rare for a company to alienate an entire customer base, but Southwest Airlines managed ... Unlike those changes, which served to improve its customer service and grow its business, the ...

Where does Southwest fly from in Michigan? Southwest airlines provides service to and from both Detroit Metropolitan Airport in Wayne County and Gerald R. Ford International Airport near Grand Rapids.