The legislation establishes a new complaints system through the Telecommunications Consumer Protection Office, allowing individuals to report mobile numbers that violate these regulations. Companies ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

Telemarketers and scammers sometimes use a technique called spoofing to make their number appear like a local caller or ...

AT&T and TransUnion have unveiled a new enhanced caller identification service that displays company names, logos, and call reasons for verified incoming calls to AT&T wireless customers using Android ...

TDS empowers call centers, financial services, telemarketers, debt collectors and other businesses dependent on outbound ...

Discover how BPO live transfers are transforming debt settlement and call centers by connecting high-intent leads instantly.

A long-running telemarketing scam in which dozens of people fleeced 150,000 mostly elderly victims across the country out of ...

France’s parliament voted to ban cold calling by companies without explicit consent this week. But will it work and how can ...

It does not include the use of direct mail marketing methods. Telemarketing may take place from a call center, an office, or, increasingly, a home. Many times, telemarketing can involve a single ...