Salesforce's new Agentforce 2dx enables AI agents to work autonomously across enterprise systems without human prompting, promising significant cost savings and productivity gains for businesses.

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code.

The latest updates will help the CRM software provider leapfrog over its rivals in the agentic AI market, analysts say.

Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco

Salesforce Inc. today launched Agentforce 2.5, the next iteration of its platform for artificial intelligence agents, which allows agents to act proactively based on changes, function autonomously and interact with users more efficiently.

Salesforce has announced a significant upgrade which enables its AI agents to operate autonomously, moving beyond reactive chat-based interactions to increasingly powerful and proactive bots. The company’s announcement centers around the next generation of Agentforce – Agentforce 2dx,