The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Frank Bisignano, a former Wall Street executive, told staff he hadn't been looking for a new job when he got the call.

The apparent fact that the new Social Security commissioner, up until recently, had no idea what his job entailed does not ...

In agreeing to serve as SSA commissioner, Bisignano also agreed to sell his shares in Fiserv, which were worth roughly $484 ...

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

Donald Trump's new head of the Social Security Administration admitted that, prior to accepting his position, he had had to ...

The commissioner of the Social Security Administration, Frank Bisignano, told CBS News that he believes artificial ...

Frank Bisignano, the new Social Security head, admitted he Googled the job after being offered it. The former Wall Street ...

Frank Bisignano said he has no current plans to institute further reductions in force and hopes to use AI to make the ...

The Social Security Administration has gotten behind on claims after letting thousands of workers go in a DOGE-driven purge.