LA Times new AI-powered "Insights" feature, backfired when it generated content that downplayed the history of the KKK. A lesson for any business on generative AI.

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Soon, the headlines started: It only took a day for L.A. Times’ new AI tool to sympathize with the KKK. L.A. Times pulls new ...

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Insights, a new Los Angeles Times AI-powered summary and "bias meter" tool, offered a rosy perspective on the Ku Klux Klan in ...